garagedoorsales.co.uk we will not be beaten on price


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TERMS & CONDITIONS

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SECURITY
When the order is placed at the garagedoorsale.co.uk website, All transaction information, including credit card numbers is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely secure in the knowledge that nothing you pass onto poor payment servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
GUARANTEE
To claim under the terms of any warranty the customer will need to notify our sales team of the manufacturing fault in writing and must include the original invoice or order number.

The respective manufacturer will make arrangements to inspect the product and either repair or replace the item. Replacements will be granted on a supply only basis and is at the discretion of the manufacturer. Terms and conditions of all manufacturers warranties are available on request.

All products supplied must be fitted and maintained in accordance with the individual manufacturers guidelines. In addition any warranty supplied may become void if any product is not handled ,stored, painted, maintained or preserved in accordance with instructions supplied.
ORDERS
All orders are taken on a supply only basis , it is the sole responsibility of the customer to ensure the product size, style, colour and lifting gear are correct.

Any damage must be notified to us within 3 days of delivery, no claims will be accepted after this time.

Incorrectly ordered roller doors are non returnable.

Special order doors that are not listed as standard items on our site have a re-stocking fee of 50% of the invoice value if cancelled or returned for any reason whatsoever.

Each product has in its description the address of the manufacturers web site to gather information, this will help to ensure the correct door size is selected, we strongly advise you familiarise youself with the door you are selecting and the clearances required for your purchase to work correctly. Once you unwrap your purchase it is non returnable.

We will not re stock or accept for return any door not in its original packaging or a door that you have attempted to install and failed for any reason whatsoever.

Garage Door Company cannot be held responsible for administrative errors occurring as a result of system failures on its website.
SHIPPING AND HANDLING
All methods require a signature from the house holder, the person accepting the delivery must be over the age of 18 and have the express permission to sign for the goods on behalf of the purchaser. On delivery all goods must be inspected and any faults noted on the paperwork. The goods must remain unfitted and the sales team notified immediately.

We only offer a kerb side / driveway delivery service and we will not place doors in your garage or carry doors to any other location. You must have the means to move doors after they are unloaded. We take the health and safety of our employees very seriously and they will not do anything whatsoever that may lead to an injury to themselves or others.

We offer a delivery service based on one driver and so some larger doors may require an able bodied person to assist in the unloading. If you are not willing to help the driver for any reason please advise us in advance and we can arrange for two men on the delivery , this will require an extra delivery premium of £65.00 per door.
OWNERSHIP
All goods supplied remain the property of Garage Door Sale and its parent company until paid for in full.