Here at Garage Door Sale we listen to any feedback we receive from our customers, we do everything we can to ensure our customers receive the highest standard of service.
We welcome your feed back and would love to hear from you if you’ve been particularly impressed with a particular part of our service. Similarly if you have had any problems or feel you have received inadequate service please let us know.
Our code of practice for complaints:
We hope that you're pleased with any purchase you've made or service you've received from Garage Door Sale, and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to hear from you so that we can try to put matters right.
Complaint handling and dispute resolution process:
In the first instance, do ask to speak to a manager, or call or email us as soon as possible. If you're still not happy with our response, please contact us using one of these options. If you call us, we'll try to sort out your complaint while you're on the phone. If this isn't possible, the advisor will agree a course of action with you.
Please write all complaints to:
Garage Door Sale
Unit 5 – 9
North Luton Industrial Estate